About Me

Multidisciplinary Site Reliability Engineer (SRE) and Technical Support Leader with 8+ years of hands-on experience across cloud infrastructure, DevOps, and end-user support operations. Adept at architecting and maintaining highly available, secure, and scalable systems using tools like AWS, Kubernetes, Terraform, Linux, and Docker. I bring a unique mix of cloud engineering, remote support leadership, and incident response expertise, driving both operational excellence and user satisfaction.

Currently, I lead infrastructure monitoring and reliability across Amazon Web Services (AWS), managing EC2, RDS, CloudWatch, Route 53, IAM, and VPC resources, with a strong emphasis on automation and cost optimisation. I’ve also delivered success across CI/CD pipelines, IaC (Infrastructure as Code) with Terraform, and system observability using Grafana, Prometheus, and CloudWatch Logs.

In previous roles, I’ve been the go-to engineer for:

• Managing technical onboarding with IntelliJ, JBoss, pgAdmin, VPNs, and Java-based trading platforms
• Leading remote support systems with clear SLA-driven prioritisation (Jira, Confluence, Teams, Slack)
• Collaborating across cross-functional teams to resolve complex infra issues under pressure
• Supporting transitions between cloud-first and on-prem infrastructures

Skilled in:
AWS | Linux | Terraform | Kubernetes | Docker | SRE | DevOps | Technical Support | Remote Support | EC2 | RDS | CI/CD | Grafana | Incident Management | JIRA | System Monitoring | Bash | Windows Admin

While I’m proud of my technical depth, I also draw from lived experience. As someone who is dyslexic, I occasionally share insights to support others navigating tech with similar challenges. I believe diverse thinking adds practical, creative strength to any engineering team.